Our Tea Community


How does Tea Community work?

Once you create an account on our website, you will automatically earn points with each purchase. You will receive 1 point for every dollar you spend, and for every 100 points you earn, you will receive $5 off your next order, which is the minimum amount you can use at checkout. For example: If you spend $100 on our website, you will receive 100 points and $5 off your next order.


How do I use my points?

You will need to be logged into your account, which you can do here. Your points will automatically apply to your cart and will display as “Redeem points”, showing the amount discounted. If you do not wish to use your points, simply click remove.


Will my points expire?

Points will expire one year from when they were issued. You will receive an email from us kindly reminding you when your points are due to expire.


Do I receive any points on my birthday?

Yes, you will receive 100 points (equal to $5 off) on your birthday which will automatically be applied to your account. Kindly note, you will need to include your date of birth in your account details, which you can do here.


How do I know how many points I have?

You can check the status of your points by clicking here.


How many points do I need to accumulate before I can redeem them?

You will need to accumulate 100 points before you are eligible to redeem them at checkout.

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