FAQ’s

  • How many cups per day should I drink of my wellness teas?
    We recommend using 1 gram (1 level teaspoon) per cup, and 1 to 3 cups of tea per day. For our Sleep tea, we recommend 1-2 cups, 30 minutes to 1 hour before sleep. Each blend has more specific dosages and directions listed in each description in our online store.
  • Which blends are vegan?
    Our Honey Spiced Chai is our only blend that is not classed as a vegan product, as it uses locally farmed honey.
  • Which blends are FODMAP friendly?
    Most ingredients used in our blends are low FODMAP herbs, teas and spices. But please take the time to read the ingredients listed for each tea so that you can make sure the ingredients suit your exact dietary requirements. As each individual can tolerate different amounts of certain foods, it is best to go through each blend to see what fits best with your current state of health. Our Honey Spiced Chai is not recommended, as the blend contains high fructose content from the honey. Turmeric tea, Peppermint, Dandelion Chai, Lemongrass and Ginger and Digestive tea may be beneficial for those wishing to support digestive function and gut health.
  • Which teas can I give my children to drink?
    Chamomile, Chamomile Vanilla, Peppermint, Lemongrass and Ginger, Caffeine Free Chai and Calming are some of our gentle, caffeine free options which children may enjoy. We recommend 1-2 cups per day for children, using 0.5g (half a teaspoon) of tea.
  • Are your teas gluten free?
    Each one of the ingredients in our teas is gluten-free, however, we unfortunately cannot guarantee that there won’t be traces of gluten in our blends.
  • Which blends are safe to drink during pregnancy?
    Just as every individual has a unique constitution and a different state of health, a woman’s pregnancy can be just as unique. Our pregnancy range has been formulated to support and optimise women’s health for each specific part of the pregnancy journey. Unfortunately, we cannot design blends, which are perfect for everyone’s specific health requirements as each individual is so unique. We trust that you will be guided by your own state of health and personal wellbeing and simply use our blends which are appropriate for you. We recommended that you do not drink these blends if you are taking medications, if you suffer from hypertension, or if you are seeking other medical treatment. If you are unsure about any of the ingredients or potential interactions, it is extremely important that you seek advice from your health care practitioner. We have composed our list of blends, which are most appropriate for each trimester as a guide, but as with everything in pregnancy, please do not consume anything that you don’t feel comfortable with, or if you feel you may have an issue with any ingredients at all, we recommend you avoid it.
  • Which teas help with conception?
    To begin your journey into motherhood, our naturopath has designed a Fertility blend, which helps to support natural conception and increase your fertility potential. Red clover, chaste tree and raspberry leaf, have traditionally been used to support hormonal balance, regulate the menstrual cycle and support reproductive health. This blend was designed to assist with natural conception, as an alternative to undertaking IVF treatment. We do not recommend using this blend in conjunction with IVF treatment, or with any medications, as the effects on the hormonal system may interfere with IVF treatment or certain medications, at a time when hormones must be strictly controlled and monitored. This blend is not recommended for individuals suffering from hyperprolactinaemia or raised prolactin levels. Once you fall pregnant we recommend you discontinue taking Fertility tea.
  • What tea is safe to drink in the first trimester?
    Once conception has occurred, you may like to try one of the following teas: Caffeine Free Chai, ChamomileLemongrass and Ginger, Peppermint, Calming, Rooibos and Morning Wellness. Our Morning Wellness blend has been designed to support a women’s health during the first trimester and is based on herbs, which have traditionally been used to reduce nausea and stabilise blood sugar levels. Peppermint, Cinnamon and Ginger have traditionally been used to support digestive function, reduce nausea, and balance blood sugar levels. Subtle tones of Lemon balm offer nervous system support to help calm your mind and body. This blend is based on certified organic ingredients, it is caffeine free and contains only natural herbs, tea and spice. We recommend 1-2 cups of this blend per day.
  • What tea is safe to drink in the second and third trimesters?
    We offer a Pregnancy blend for pregnant women, which can be consumed from week 13 onwards. This blend is based on herbs that have traditionally been used to support pregnancy through trimesters two and three. These herbs including nettle leaf, chamomile and ginger, have traditionally been used for their nutrient-dense qualities, and to support the nervous system. We recommend 1-2 cups of this blend per day. Other blends that pregnant women may enjoy during the second and third trimester include; Caffeine Free Chai, Chamomile, Lemongrass and Ginger, Peppermint, Calming, Rooibos, Caffeine Free Chai, Coco Orange, Floral Love and Turmeric tea..
  • What tea is safe to drink in the third trimester?
    During trimester three, pregnant women may continue to enjoy our Pregnancy tea, or any of the blends listed for trimester two. Raspberry leaf tea has traditionally been used to support women during the third trimester and during post birth recovery. You may like to add it to your Pregnancy tea during trimester three or take it on its own. Raspberry leaf has been traditionally been used during the later stages of pregnancy to strengthen and tone the uterus, in preparation for childbirth. Raspberry leaf is nutrient rich, and can also be taken post birth to help promote healthy recovery.
    Throughout pregnancy, we do not recommend you consume any blends, which support detoxification. Detoxification may encourage the release of toxins that have been stored away in your cells, to travel back into your blood stream, which may expose the fetus to the toxins. We don’t recommend you consume any blends, which contain licorice, as this may contribute to hypertension. We also recommend pregnant women avoid excessive stimulation from caffeine, we believe caffeine free blends are more appropriate at this time.
  • Which teas are safe to drink while breastfeeding?
    Our Breastfeeding tea was designed by our naturopath and is based on herbal galactagogues including fennel, fenugreek and caraway seeds, which have traditionally been used to support healthy lactation and ease digestion for both mother and baby. This blend is certified organic, and caffeine free, and completely free from any flavours, and sweeteners as we don’t use any ingredients which are not natural. This blend has become one of our most popular items and we have had a great deal of positive feedback from women specifically suffering from poor lactation, and lacking milk supply, who have taken this tea and had positive results. We would recommend this blend if a Mother is lacking in milk supply and is looking to increase milk production, or if her child is suffering from digestive issues or colic.
    If you are breastfeeding, our ChamomileLemongrass and Ginger, Peppermint, Calming, Rooibos, Caffeine Free Chai and Turmeric tea are a few blends you may also enjoy. These teas are all caffeine free and additional details on each blend can be found by clicking on each blend listed above.
    As with everything during pregnancy and breastfeeding, we have designed our blends to generally be of benefit to most women, but each individual’s state of health is unique, and we trust that the individual will avoid any herbs, tea or ingredients which may not be appropriate for their state of health and well-being.
  • What makes your products certified organic?
    We believe products that are the best for your health are the ones that have no hidden ingredients and no unnecessary additives or flavours. At Love Tea we choose to use high quality, certified organic ingredients, sourced directly from around the world. We believe organic ingredients taste better and are better for the environment. This is why we are Australian Certified Organic.
  • What sustainable practices do you have in place?
    We are dedicated to donating 1% of annual revenues to a range of environmental organisations worldwide. We feel it is our environmental responsibility to reduce our negative impact on the environment and continue to support non-for-profit organisations who are working towards improving the natural environment.
  • What is your tea bag material made from?
    We are happy to say that we use a biodegradable mesh that is made from plant starch for our pyramid tea bags. The material we use for these bags is called “Soilon”, which is produced in Japan and has met all compostability standards in Japan, North America and Europe. We have personally tested the biodegradability in our own home compost and found that they break down well in our good, warm, composting environment. The bags are then sealed via ultrasonic sealing, so there is no glue used on the bags or the tags. Learn more about our packaging choices here.
  • What are your “plastic” bags made from?
    The plastic bags that the tea is packed into are actually biodegradable plant-based cello pouches, made from renewable resources. We spend thousands of dollars per year to ensure we provide a more environmentally friendly biodegradable option for our customers. They are not polypropylene bags like most plastic bags, which means you can compost our cellos and they will break down. You can learn more about our packaging choices here.
  • How can I compost Love Tea packaging?
    Both our pyramid tea bags and the cello pouch that the tea is packed into, are biodegradable. Having tested the decomposition of these items personally, we did find that the starch needs the right balance of moisture, heat and PH to break down effectively. We recommend composting them in a warm environment, and not just simply placing them in the garden.
  • Are your products fairtrade?
    We fairly source the majority of our ingredients directly from the growing communities and cooperatives who produce them. We pay fair trade premiums for the ingredients purchased from fair trade farms and continually strive to learn more about the challenges that the growers face in their regions. There are 2 main components to being fair trade certified.
    (1) Premiums: Premiums are an additional percentage, that you pay as a customer, that goes directly into a community run trust account, for the community to use on particular projects that they vote to be of most importance. These could be water wells, community halls, delivery vehicles etc. This is in addition to the per kg / per unit cost of any goods purchased.
    (2) Licence Fee: Licence fees are paid directly to the parent organisation, in this case, Fairtrade, as a fee for using their mark to promote products. These fees don’t assist lowest-paid workers in countries abroad but a more of a fee for use of their logo. We have decided to pay the premiums to producers of our ingredients at an above-market “fair trade” premium at farm level. For farms to receive the premium they must meet specific labour, environmental and production standards that are audited by Fairtrade international. We believe this is the best way to empower growers and drive the sustainable development of the industry around the world. We have been lucky enough to see first hand some of the benefits to communities these premiums supply and we are really proud of our decision. After a lot of thought, we have chosen to not proceed with the Fairtrade Licensing due to a number of factors including tight restrictions on where and at what size we would need to place the logo on our packaging and what the contribution would do to benefit farmers at origin.
  • Are your products grown in Australia?
    The ingredients in our teas are not grown in Australia. On our website, each product has a tab titled “Origin” and this states the countries that supply the ingredients for that product. We always ethically and fairly source our tea and ingredients, and as a result, we always pay a premium for them. Once they arrive in Australia, we blend them and pack them in Victoria. We only have one blend which is 100% grown, produced and packed in Australia, and that’s our Australian Sencha. It is grown on a plantation in Northern Victoria, and is one of our finest blends.
  • Where do you source your ingredients?
    It depends on the blend and the seasons. As many factors, such as environmental and economic changes can affect our raw ingredients, the plantations and countries can change from season to season. Each blend has an “Origin” tab, which lists the countries from which we source the ingredients in that particular blend.
  • Can I buy tea from your warehouse
    Unfortunately we do not have the facilities to accommodate this from our Geelong warehouse. We are working toward opening a retail shopfront in the near future, but in the meantime would like to redirect you to our Stockist page. Here you can type in your postcode and get a comprehensive list all our stockists in the Geelong area. You can also purchase directly from us online, and if you order over $60, you’ll receive free shipping.
  • Do you send out samples to customers?
    We are a small family run business, based out of a warehouse in Geelong where we pack our hand pack our tea, and we do our best to keep up with our many stockists and online orders. As a result, we find ourselves so busy that we don’t have much in the way of samples. We hope you can understand that it is impossible to send a free sample of tea to every customer who asks. We suggest heading to one of the many cafes that stock and serve our blends, and to try some of our tea there, all while supporting a local business. You can type in your postcode and get a comprehensive list all our stockists in your area on our stockist page.
  • Do you send out samples to cafes and stores?
    We are always keen to hear from potential stockists, and we encourage you to fill out our Become a Stockist form. You are welcome to request samples when filling out the form, however, as we do our best to keep up with our many stockists and online orders, we find ourselves so busy that we don’t have much in the way of samples.
  • How do I become a stockist
    We’d love to hear from you if you’re a café or retail space who wants to stock our product. We encourage you to fill out our Become a Stockist form with as much detail as possible so that we can learn a little more about you and your business.
  • Will you sponsor my event?
    Please email [email protected] and include the details of your event. Please do keep in mind that we often are overwhelmed with requests for samples and at times we won’t have sufficient stock on hand to be able to supply every request.
  • Do you ship worldwide and how much is it?
    At this time we are only able to provide flat-rate for shipping within Australia, as the weight of tea can vary, depending on an individual order. We can send parcels internationally, so if you are from an international location and would like to place an order with us, please email us with a detailed list of your order, and a mailing address. That way we can determine the shipping cost, based on weight, and discuss shipping options with you via email. You can send your enquiries to [email protected]